From managed hosting to hands-on staff training and workflow analysis, our team partners with your library at every stage — implementation, migration, and beyond.
Beyond the platform — the people and process to make it work for your library
Managed cloud infrastructure with a 99.9% uptime SLA, automated backups, and proactive monitoring.
Encryption, access control, and audit trails that keep your patron and library data protected.
Role-based onboarding and ongoing education so your whole team gets the most out of NestILS.
A deep audit of how your library actually operates, translated into configuration and process improvements.
We host and maintain NestILS on secure, scalable cloud infrastructure so your team never has to think about servers, patches, or backups.
Your patron and library data is protected by the same security practices we hold our own infrastructure to — separate from and in addition to staff training.
Software is only as good as a team's confidence using it. We build training around your library's actual roles and workflows, not generic tutorials.
Before we configure anything, we study how your library actually works — so NestILS fits your operations instead of forcing you to adapt to it.
Every engagement follows the same proven process
We learn your current systems, staff structure, and pain points.
Workflow analysis informs a tailored configuration and migration plan.
We move your data and train your team on their specific workflows.
Go live on fully managed, monitored hosting infrastructure.
Refresher training and optimization reviews as your library grows.
Let's talk about technology, hosting, security, training, and workflow analysis for your library